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Going out of business: What customers should know

Going out of business: What customers should know

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In this economy, no business' future is certain, especially small businesses.

One small business in Greenville that recently closed its doors after 25 years is Pizzaz.

The owner told 9 On Your Side she closed to retire and spend time with her family, not for financial reasons, but says it did happen very quickly.

Other locally-owned businesses like USave Cleaners also closed shop this year. And in both cases, customers were caught off guard.

Some 9 On Your Side viewers asked us what they can do in such cases about leftover store credit or unfilled orders. So we talked with Attorney General Roy Cooper to find out.

"If you're asked to put a deposit down on something, make sure it's as small as possible," Cooper says. "And don't pay for things so far in advance. If you buy gift cards for people, try to use the established retailers and ones that have been around for a while. And also make sure you spend those gift cards as quickly as possible because there's always the chance that the business could go out of business."    

Cooper says there is no law that says a store owner must notify customers before they close their doors for good.

For more consumer tips from Attorney General Roy Cooper, click here.

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