Obamacare marketplace delays - WNCT

Obamacare marketplace delays

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As the government shuts down Obamacare moves forward. On Tuesday people across the east lined up as early as 6 a.m. just to sign up. But many were surprised to find out that they couldn't---that created some frustration for those ready to go.

Tuesday morning was supposed to be rather busy for Helen Hill. She was scheduled to meet with each of her five enrollment specialist in the Greene County Health Care system. They're there to help people enroll for Obamacare.

"The market place is down." Trained enrollers like Horalia Arellano couldn't access the online system. Each time someone applies they are redirected to this error page. "It's expected for it not to run smooth the first couple of days, but hey it's a trial and error."

Hours were spent refreshing internet pages---trying to see if the system worked. No warning or notice was sent out to make people aware of the delay.

The marketplace is the main access point for healthcare. The one stop shop is meant to help people chose from one out of four insurance options offered by Blue Cross and Blue Shield.

In Greenville at the NCENROLL office on Greenville Boulevard there were no delays.

"We are using paper documents to enroll people into the marketplace as well as blue cross and blue shield." Sharon Evans said.

On the other side of this are doctors. For them, it's a normal day at the office; they're looking forward to seeing the law implemented as it will help people pay their bills.

"At this time we have 80 percent of people uninsured. So with the program we hope to decrease that a little bit." Dr. Elie Osta said.

If you don't sign up for insurance by March 31st, you could face some fines. For the first year adults without insurance will have to pay $95 or one percent of their household income, whichever is greater.

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