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NC Suddenlink team recognized for customer service

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Suddenlink’s North Carolina Region team won an award for the highest customer satisfaction scores of any Suddenlink region, based on company surveys conducted the past year. 

Suddenlink tells 9 On Your Side that the North Carolina Region includes more than 90,000 customers in all Suddenlink-served areas in the state and is served by 350 employees. The region, headed by Senior Vice President of Operations Phil Ahlschlager and based in Greenville, also includes Rocky Mount, Kinston, New Bern, Tarboro, Washington and other nearby communities. 

Suddenlink is the seventh largest cable operator in the United States, it provides cable for 1.4 million residential and commercial customers in Arkansas, Louisiana, North Carolina, Oklahoma, Texas, and West Virginia.

Suddenlink surveys customers throughout the year about its performance.  The award noted above is based on customer surveys between July 2012 and June 2013. 

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