Some Triangle theater goers are outraged after the Durham Performing Arts Center decided tonight's show must go on.
Despite many area roads being gridlocked and unsafe due to severe weather, DPAC announced that Wednesday's production of "Book of Mormon" would go on as scheduled.
"We are carefully monitoring the forecasts for the winter weather expected in parts of the region, and we do understand the concerns that this weather can cause," DPAC said Tuesday. "Unfortunately, 'The Book of Mormon' cannot be rescheduled. The Wednesday and Thursday performances will go on as planned at 7:30 p.m."
Tickets for Wednesday's performance range between $55 and $125, plus fees. But because the show has sold well, DPAC said it will not be able to exchange tickets for performances later in the week.
"If road conditions in your area keep you from making it to the show, our options are limited since all performances of 'The Book of Mormon' are sold out," DPAC said. "We currently do not have any seats for ticket holders to exchange ... for a performance later in the week."
The decision not to cancel the performance and issue a refund has many theater goers furious because the road conditions are keeping them from the show.
"I just cannot believe that everything is closing down, yet DPAC is not issuing a refund for 'The Book of Mormon' show tonight," Amber Parkes, who planned to attend the show, posted to DPAC's Facebook page. "Living an hour away, it is impossible to make it there. They either need to issue a refund or [offer] tickets to a show at a later date.
"I regret paying for season tickets. Never ever again."
Ecir Jhut added the he is "disappointed that DPAC has put its business interests ahead of the safety of its customers and staff."
"Hopefully DPAC will do the right thing and offer some kind of refund or replacement for all of us who had tickets to the show tonight but could not attend because of the dangerous weather conditions," Jhut wrote.
DPAC said touring Broadway productions do not cancel shows, regardless of "local weather or road conditions."
But last month, Atlanta's Fox Theatre canceled the Jan. 28 and 29 performances of "The Book of Mormon" after Georgia's governor declared a State of Emergency. To accommodate those affected by the cancellation, Fox Theatre added another performance.
According to Broadway.com, while it is "extremely rare that a show will cancel performances due to weather," it is the discretion of the show's producers to cancel the performance.
"We will only be able to refund your tickets because of bad weather if the producers of the show make the decision to cancel your performance. Otherwise, no refunds will be possible," the website says.
North Carolina Gov. Pat McCrory signed orders in advance of Wednesday's storm declaring an emergency, freeing state resources to react. McCrory also urged people to get home and stay off roads predicted to become ice-covered and slick.
In Raleigh, Wednesday's scheduled production of "Les Miserables" at Memorial Auditorium at the Duke Energy Center for the Performing Arts was canceled. The Duke Energy Center is offering those who planned to attend the show a chance to exchange their tickets for a later performance.
"The Book of Mormon" runs through Feb. 23 at DPAC.
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