The Durham Performing Arts Center went on with the show Wednesday night -- even though only about 500 people were in attendance at the sold-out performance.
DPAC announced that Wednesday's production of "The Book of Mormon" would go on as scheduled even though roads were treacherous. Thursday's performance is also set to go on as scheduled.
According to DPAC's weather policy on its website, "Please note that refunds are not issued if the show is performed as scheduled."
One person who was at Wednesday's show, Jeff Shaw, shared a photo with WNCN that showed many empty seats during the sold-out show. Shaw estimated a crowd of 500 in DPAC, which seats 2,712.
Mallorie Lynch, ticketing supervisor for DPAC, said in an email Thursday that tonight's performance would go on as scheduled for 7:30 p.m.
"If you are unable to attend tonight's performance, DPAC will contact you later this week about your options," Lynch wrote to WNCN in an email. "Because The Book of Mormon is sold out for the remainder of the engagement we are unable to offer ticket exchanges into the remaining performances . For more information or additional follow-up please email us at email@example.com."
On Tuesday, DPAC said on its website, "We are carefully monitoring the forecasts for the winter weather expected in parts of the region, and we do understand the concerns that this weather can cause. Unfortunately, 'The Book of Mormon' cannot be rescheduled. The Wednesday and Thursday performances will go on as planned at 7:30 p.m."
Tickets for Wednesday's performance ranged between $55 and $125, plus fees. DPAC said it could not let people trade their tickets for a later performance because all shows are sold out.
The decision not to cancel the performance and issue a refund infuriated many theater-goers, who took to DPAC's Facebook page to express frustration.
"I regret paying for season tickets. Never ever again," Amber Parkes wrote.
Ecir Jhut added that he was "disappointed that DPAC has put its business interests ahead of the safety of its customers and staff."
DPAC said touring Broadway productions do not cancel shows, regardless of "local weather or road conditions."
But last month, Atlanta's Fox Theatre canceled the Jan. 28 and 29 performances of "The Book of Mormon" after Georgia's governor declared a State of Emergency. To accommodate those affected by the cancellation, Fox Theatre added another performance.
According to Broadway.com, while it is "extremely rare that a show will cancel performances due to weather," it is the discretion of the show's producers to cancel the performance.
"We will only be able to refund your tickets because of bad weather if the producers of the show make the decision to cancel your performance. Otherwise, no refunds will be possible," the website says.
In Raleigh, Wednesday's scheduled production of "Les Miserables" at Memorial Auditorium at the Duke Energy Center for the Performing Arts was canceled and Thursday's performance was canceldd as well. The N.C. Theatre announced that a Feb. 17 date would be added.
The Duke Energy Center is offering those who planned to attend the show a chance to exchange their tickets for a later performance. Patrons can call (919) 831-6941, ext. 6944, or email firstname.lastname@example.org.
Wednesday's Duke-Carolina basketball game was also postponed.
And on Thursday, the Carolina Ballet announced it was canceling "Vivaldi's Four Seasons" scheduled for Thursday night at the AJ Fletcher Theater in Raleigh due to the weather.
"The Book of Mormon" runs through Feb. 23 at DPAC.