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Bank text message hits eastern North Carolina - Greenville, NC | News | Weather | Sports - WNCT.com

Bank text message hits eastern North Carolina

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WINTERVILLE, N.C. - A mystery text message from "Southern Bank” appears to be potential scam.

Several viewers contacted 9 On Your Side after receiving a text asking them to contact Southern Bank immediately. When a person calls the number, a recording of someone claiming to be from Southern Bank customer Care comes on claiming you debit card had been compromised then prompts the caller to press one. If the caller presses one, the recording then asks the caller to enter their debit card number. Dee Burroughs from Winterville says she received this type of text twice within 24 hours.  

“I don't' have any dealings from with Southern Bank, so I just deleted the message. Then Sunday when I got another message, I'm like something is not right," said Burroughs.

 It appears the majority of the people receiving the texts do not have accounts with Southern Bank.

9 On Your Side contacted Southern Bank to see if it was aware of this scam. A spokesperson from the bank says they are aware of the scam and put a recording on their customer service line warning people.

Southern Bank wants to reassure its customers that their information or security systems have not breached.  

The North Carolina Attorney General’s Office says it appears the messages are coming from out of the country and are targeting people at random within a particular area code.  They also suggest the following if you receive a text from an unknown number:

•    Don’t respond. Responding only confirms that your phone number is valid; making it likely that you’ll get more unsolicited texts.
•    Remember, scammers may communicate by text message but your real bank or Credit Card Company isn’t likely to contact you this way if there’s a legitimate problem with your account.
•    Never agree to provide personal financial information like your bank account number or SSN to someone who contacts you, no matter who they claim to be or why they say they need it.

If you have received one of these texts messages and wants to file a complaint contact NCDOJ at 1-877-5-NO-SCAM or click here.
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