2021-21 Low-Income Energy Assistance Program (IEAP) launches


GREENVILLE, N.C. (WNCT) – North Carolina’s yearly Low Income Energy Assistance Program (LIEAP) launched statewide on Tuesday. 

Each county’s Department of Social Services (DSS) runs the program to help households pay heating expenses. 

First priority goes to people 60 and older or people receiving disability benefits and services through the NC Division of Aging and Adult Services.

They can begin applying today by telephone or in person at a provider’s location in their community. 

Applicants who fall outside of this priority group can apply beginning January 2, 2021. 

Pitt County’s Economic Support Services Administrator explains how the program works.

 “If they’re eligible it provides a one-time payment to their utility provider. Additionally in January one feature that the state is providing, beginning January 2nd is the electronic application which can be done by going to the ePass website,” says Bryan Avverette. 

The statewide program will run through March 31st or until all the money’s gone.

A full list of locations to apply can be found below, or on the Pitt County website.


Pitt County Human Services Center   

203 Government Circle Greenville, NC 27834                                          

Monday – Friday, 8:00am – 5:00pm

Phone: 252-902-1352 Fax: 252-902-1868 

Can apply by telephone*

Northern Pitt Improvement Association                                                                  

2197 Old River Road Greenville, NC 27834                                                                                                          

Tuesday – Friday, 10:00am – 3:00pm    

Phone: 252-215-3064

St. Rest United Holy Church

154 Hammond St Winterville, NC 28590   

Saturdays (December only), 9:00am – NOON

Phone:  252-756-9718

St. John Missionary Baptist Church Soul-Saving Center

2921 Briery Swamp Road Stokes, NC 27884

2nd & 4th Thursdays, 8:00am – NOON

Phone: 252-795-3603

Triumph Community Outreach Ministries

7874 US 264 East Washington, NC 27889

Tuesdays & Thursdays, 10:00am – 3:00pm

Phone: 252-975-6944


To practice social distancing, applicants are encouraged to apply by submitting a paper application via the U.S. Postal Service or by Fax to the Pitt County Human Services Center (address and fax number on page 2).

Applications may also be dropped off at Pitt County Human Services Center.

Interested individuals may call Pitt County Pitt County Human Services Center at 252-902-1352, for information on how to receive a paper application, or for application by phone.

Income Verification:

Income verification is required for all applicants. Those applying will need verification of all income received the month prior to the date of application.

This includes:
• Gross wages received in the month prior to your application
• Gross amount of Social Security benefits
• Gross amount of SSI
• Gross amount of VA income
• Gross amount of any retirement received
• Child support and contributions received from anyone outside your home
• Any other income received
• Names, dates of birth, and Social Security numbers of all household members
• Proof of how you heat your home (name/address of provider with account number)
• Everyone who lives under your roof must be included

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