GREENVILLE, N.C. (WNCT) — As people continue to practice social distancing that means more time spent working, learning, and relaxing online.
One broadband provider in the East is gearing up to provide extra help to customers and keep their employees safe.
Eastern Carolina Broadband serves Jones, Duplin, and Lenoir counties.
Representatives from the company tell WNCT the increase in the number of people using the internet shouldn’t have an effect on their service, but each provider is different.
To try and help people who don’t have access to the internet at their homes, they’ve set up hot spots in five different parking lot locations.
Those places include:
- Snow Hill Free Will Baptist Church 1224 Red Hill Rd, Mount Olive NC, 28365
- Flea Market at 1810 Garner Chapel Road
- Town of Beulaville at 508 E Main St, Beulaville, NC 28518
- Old Pink Hill School Media Center at 202 Central Ave, Pink Hill, NC 28572
- Jones County Courthouse at 101 Market Street. Trenton, NC
“Because we’re classified as essential business, we’ll be open and continue to fix people’s problems, and use safety precautions such as masks and gloves,” said Susan Myers, CEO of Eastern Carolina Broadband.
The process is simple.
You drive to one of the locations, park your car, and connect to the high-speed wifi.
“We want to keep our staff healthy so we can continue to serve people,” said Myers.
Myers recommends if you are having speed issues to download a free app called “Speed Test” to your phone.
This will help you get an idea of how fast your internet is before you call your internet provider.
Michael Howard owns Johnny’s Seafood Restaurant across from The Original Free Will Baptist Church in Snow Hill.
The church is one of the hot spots for the wifi, and Howard is happy to see internet access come to the area.
“I think it’ll help a lot of people if they don’t have internet available, and they need to,” said Howard.
“They can come here and get it.”
The locations are open from 6 am to 10 pm daily.
Police frequently patrol the areas to keep them safe.