Emergency Broadband Benefit Program for eligible households

Local

Benefits to Help Lower High-Speed Internet Cost During the COVID-19 Pandemic

(Pitt County) – The Federal Communications Commission (FCC) has implemented the Emergency Broadband Benefit Program; a temporary benefit program aimed to help lower the cost of broadband services for eligible households during the ongoing COVID-19 pandemic. The benefits program enrollment period opened on Wednesday, May 12, 2021. Eligible households can enroll through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail-in application.

The $3.2B Emergency Broadband Benefit program provides a discount of up to $50 per month toward broadband service for eligible households and up to $75 per month for qualifying households on qualifying Tribal lands. The benefit also provides up to a $100 per household discount toward a one-time purchase of a computer, laptop, or tablet if the household contributes more than $10 and less than $50 toward the purchase through a participating broadband provider.

A household is eligible if one member of the household meets at least one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or the FCC’s Lifeline program;
  • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year;
  • Received a Federal Pell Grant during the current award year;
  • Experienced a substantial loss of income through job loss or furlough since February 29, 2020, and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Additional information about the Emergency Broadband Benefit is available here, or by calling 833-511-0311 between 9:00 am and 9:00 pm any day of the week.

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