NEW BERN, N.C. (WNCT) — Craven County government reported a disruption of water service to the Adams Creek Road area after damage to a water main on Tuesday.

On its Facebook page, Craven County officials said “water system customers in the Adams Creek Road area are experiencing an unplanned water outage due to a water main being damaged by a North Carolina Department of Transportation construction contract crew replacing a culvert at the Clubfoot Creek crossing.” It’s the same area that experienced a water outage due to a planned event on May 4.

Officials estimated between 700-800 customers were without water, including people who live off Adams Creek Road north of Ball Farm Road. Customers on Ball Farm Road were not known to be affected.

Tuesday evening, Craven County officials posted on Twitter that a “temporary solution” was put into place to restore the water. A boil water advisory has been put into place until the water is deemed safe.

(Craven County Government illustration)

The posts to Twitter said, “Adams Creek Road Area Craven County Water Service Restored with Temporary Solution. Customers should expect a much lower water pressure & supply than normal, especially during times of peak demand. Consumers are urged to conserve water whenever possible.

“Craven County staff are monitoring temporary line to ensure proper functioning. To completely repair the broken water main, a new line will need to be bored and will require another planned outage. Service area impacted is off Adams Creek Road north of Ball Farm Road.

“Customers affected by today’s unplanned outage are under a System Pressure Advisory until water sample results ensure bacteria are not present in the water. Read Press Release and System Pressure Advisory.”

Craven County water system customers can call Craven County Water at (252) 636-6615 with questions.