Software updates to impact some functions on City of Jacksonville’s website until Monday

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The City of Jacksonville says some pages and features on its website will be out of service until Monday morning, due to software updates.

Jacksonville officials say some portions of the city’s official website,, will be non-functional between Friday evening and Monday morning, as the City updates software to manage its finances, billing, planning, utilities, sanitation, permitting and inspections.

The City says utilities customers will not be able to make online payments for water, sewer, sanitation or other services during this time, and certain planning and development functions will also not be available during the update period.

The software upgrades are expected to provide improved and more secure services for employees and customers, according to Jacksonville officials.


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