GREENVILLE, N.C. – ECU announced Wednesday the Carolina Kickoff concert has officially been cancelled, with all ticket holders receiving free refunds.

In a statement released Wednesday, the university suggested it may sue Basis Entertainment, the concert promoter.

The concert’s cancellation comes after a number of setbacks that frustrated and angered those who bought tickets.

The concert was originally scheduled for August at Dowdy-Ficklen Stadium, with Blake Shelton set to headline.

However, the concert promoter, Basis Entertainment, requested the date be charged, according to East Carolina University.

A university spokesman said Basis Entertainment cited conflicting events and turf damage as reasons for the change.

A Luke Brian concert was being held in Raleigh the same night, and due to a different field cover, the price to replace the turf would cost up to $300,000. 

The Carolina Kickoff was originally postponed until April, and a separate concert was held in August for those who ordered tickets, with country artists Big & Rich, Parmalee and Tucker Beathard.

However, Blake Shelton was not available to perform in April due to his role on the television program The Voice. 

No new headliner was named, and many ticket-holders who bought tickets expecting a Blake Shelton concert attempted to get refunds.

Those who did; however, were often met with limited or delayed response.

Now, the concert has officially been cancelled. The university said anyone with  questions about the refunds should contact ECU’s Athletic Ticket Office, 252-737-4500,

You can read the university’s full statement below:

East Carolina University officials announced today that the Carolina Kickoff, a concert previously rescheduled for April 21, 2018 in Dowdy-Ficklen Stadium, has been cancelled and all ticket holders will receive full refunds.

In August 2017 Basis Entertainment announced that the Carolina Kickoff, originally scheduled for August 19, 2017 featuring Blake Shelton, would be rescheduled for April 21, 2018. In addition to the rescheduled Carolina Kickoff, ticket holders were offered a free concert featuring musical artists Big & Rich, Parmalee and Tucker Beathard on August 19, 2017.

According to University officials, the cancellation of the April 21 concert is necessary because the concert promoter, Basis Entertainment, has not made good on its promise to provide musical artists for the rescheduled April 21, 2018 event, and has failed to provide adequate assurances that it could arrange for a concert on a later date. The University is conferring with the North Carolina Attorney General’s office about its legal options, which could include filing a lawsuit against Basis.

“We appreciate the public’s patience and realize this has been a frustrating process. That is why ECU has stepped up to provide refunds to ticket holders instead of continuing to wait on responses from the promoter,” said J.J. McLamb, ECU senior associate athletic director for internal operations.

The refund process will begin immediately. Completion of the process may take up to six weeks. Anyone with questions about the refunds should contact ECU’s Athletic Ticket Office, 252-737-4500,