Carteret Healthcare emergency department uses new technology to allow patients to wait from home

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MOREHEAD CITY, N.C. (WNCT) – One Eastern North Carolina hospital is using new technology to cut down patient wait times in the emergency room.

Carteret Health Care patients can now check in to the emergency room online through its online system called “In Quicker.”

Here’s how it works, you visit its online portal, check in and choose a time that works best for you.

You’ll get an estimated treatment time based on conditions at the hospital and can then wait at home until that time is near.

Officials say they want to reduce hospital wait time stress as much as possible.

“Look at the times and say you know what, they must be fairly busy there’s not anything available until 8:30, I’m going to wait at home, they check in online, we get their information, they wait at home till close at 8:30 and then they come in,” said Dr. Victoria Selley, the Emergency Dept. Medical Director for Carteret Healthcare.

Selley also says it also helps them know how many folks to expect in the coming hours.

“They’re looking for a hospital, they’re looking for an ER and they’re trying to figure out where to go. By checking in online it gives us a heads up of their arrival time so we can better adequately plan,” said Dr. Selley.

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