Better Business Bureau warns of Social Security scam calls


The Better Business Bureau is warning residents of a rise in Social Security scam calls targeting individuals in the area.

Denis Horton, director of the Rockford BBB says, “In the past few days we have seen a dramatic increase in the number of callers reporting people impersonating representatives from the Social Security Administration.”

Some of the callers are reported to have claimed that “robocalls” claim their Social Security number has been suspended for suspicion of illegal activity, and that the person should provide a phone number to resolve the issue.

The call threatens if the person does not contact the provided phone number, the person’s assets will be frozen until the alleged issue is resolved. In other cases, a caller claims to be from “SSA headquarters” or Department of Health and Human Services and asks the person to provide personal information, such as their SSN, address, and date of birth.  

Horton notes, “We first heard of these calls in January, but the activity died down until recently. At that time the Federal Trade Commission issued a report about suspicious phone calls from people claiming to be SSA employees.”

According to the SSA, “employees do occasionally contact citizens by telephone for customer-service purposes.  In only a few limited special situations, usually already known to the citizen, an SSA employee may request the citizen confirm personal information over the phone.” 

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