North Carolina Chief Deputy Insurance Commissioner, Dr. Michelle Osborne, held a town hall meeting in New Bern to assist those impacted by Hurricane Florence with their claims.
“Most importantly I’d like them to know that the department of insurance is here as an advocate for them to help them resolve claims or questions and concerns they may have,” Osborne said.
Osborne spoke about the importance of having flood insurance here in Eastern North Carolina, even if it’s not required to better prepare for future storms.
“After Hurricane Florence, we recognize that there’s a real need for consumer awareness insurance need to have Flood insurance even if they’re not in a special flood zone,” Osborne said.
Department officials also recommended an Umbrella Policy.
“It would cover for the liability for the remaining balance so if I injured someone and put them in ICU and I didn’t have enough auto insurance— it’s that extra coverage that will kick in or be triggered from a catastrophic event like that,” Osborne said.
There were also experts on hand to hear any complaints homeowners may have or further explain policies.
“Consumer awareness is so important because our homes are our greatest investments, and if we don’t know our coverages it is really really concerning in a time of the disaster,” Osborne said.
The NC Department of Insurance plans to add more Town Hall style meeting in Craven County to their series.