NCDHHS to provide financial support to essential workers and child care providers

North Carolina

A rendering of coronavirus via the CDC.

RALEIGH, N.C. (WNCT) — The North Carolina Department of Health and Human Services is providing financial assistance to help essential workers afford child care and bonuses to child care teachers and staff who provide care during the COVID-19 crisis. 

NCDHHS established an Emergency Child Care Subsidy Program for essential workers as defined in Governor Roy Cooper’s March 27 Executive Order 121.

“Child care is an essential service as we respond to the COVID-19 crisis,” said NCDHHS Secretary Mandy Cohen, M.D. “Our health care professionals caring for those who are sick, grocery workers who are restocking shelves, and truck drivers delivering packages to our doors all need child care so that they can go to work – and we want to be sure child care teachers and programs have support in providing safe, quality care.”  

Essential worker emergency child care financial assistance will be offered through May and may be extended.

In order to receive an emergency care subsidy, parents must complete the COVID-19 Parent Application for Financial Assistance for Emergency Child Care and submit it to their child care provider.

Financial aid is available to parents and caregivers who are essential workers and who meet the following criteria:

  • Their income is below 300 percent of the poverty line; 
  • They are an essential worker fighting COVID-19 or protecting the health and safety of communities; and
  • They feel they have no other viable child care options available to them.

Care options are available in licensed child care facilities for children from infants through age 12.

The hotline is available to help essential workers find child care programs that are meeting new health, safety and operational guidelines.

Parents and caregivers can call (888) 600-1685 from 8 a.m. to 5 p.m., Monday through Friday.

Child care teachers and staff that work in programs serving essential workers will see bonuses in their pay in April and May.

NCDHHS will pay child care programs staying open to serve essential workers $300 per month for each full-time teacher and $200 per month for each full-time non-teaching staff member, including administrators, janitors, and other support staff.

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