JACKSONVILLE, N.C. (WNCT)
UPDATE: The City of Jacksonville Public Safety Department says everyone should now be able to call 9-1-1, after a problem prevented some AT&T Mobile users from being able to reach 9-1-1 on Tuesday.
Jacksonville Public Safety officials said a nationwide problem affecting AT&T Mobile systems and users early Tuesday morning caused some Jacksonville-area AT&T Mobile users to be unable to call 9-1-1 for emergency services, but AT&T has since fixed that problem.
According to the City of Jacksonville Public Safety Department, some AT&T Mobile customers “have lost the ability to call 9-1-1 for emergency services.”
City officials said if you can’t call 9-1-1 in the Jacksonville area and you need emergency help, call the Jacksonville Public Safety Administrative Line at 910-455-4000.
AT&T said its crews are working to fix this problem as soon as possible.