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Onslow Sheriff's Office warns of elaborate Duke Energy phone scam

JACKSONVILLE, N.C. (WNCT) - The Onslow County Sheriff’s Office is warning people to look out for a new telephone scam.

The Sheriff’s Office said the caller will tell you they are an employee from Duke Energy.

The scammer will say you power bill is two months behind and that you need to call an 800-number to pay before the end of the day or your electricity will be turned off.

The 800-number goes to a answering service that announces “you have reached Duke Energy.” While it sounds legitimate, and even has a service menu, it is not.

If you press a number for account payment, you will be told to leave a call back number.

Then, the scammer will call back and try to get you to purchase a gift card or ITunes gift card.

They will ask you to read them the card number or to give them your credit card number and security code over the phone.

The Onslow County Sheriff’s Office wants everyone to know no legitimate company will request any payment in the form of a gift card or I-Tunes card.

The Sheriff’s Office also wants to emphasize you should NEVER give any of your credit card information to anyone over the telephone that you are not confident are legitimate. 


The Sheriff’s Office says:


If you get a call from your power company or any other business requesting payment, you should get as much information as possible. Then, call the power company directly from the customer service number provided on your bill, or look up the number online and call directly to the company before making any payments. 

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